Get started with CustomerPulse™ in four quick, easy steps:

      
  1. Fill in the information in the form below (5 minutes)
  2. We set up your survey and reports, match it to fit your business, and send it along for your approval (1 day)
  3. You review the setup documents, and decide on anything we need to change (30 minutes)
  4. Together via web session, we implement everything, finalize any changes, and launch your first batch of surveys (15 Minutes)


Contact Information:

This is how we will get in touch with you to deliver the setup materials and go over implementing CustomerPulse™ into your business.



Thank you message information:

The thank you page is shown to anyone who completes the CustomerPulse™ survey. It contains a simple thank you message (Click here for a sample.) Please fill in the information you would like on this page. We can always change it later, but this is just to get started.




Survey Response Alerts:

In order to help you respond quickly to customer feedback, we send email alerts. We'll send an alert under two conditions:
  • Daily response alerts if there were new responses in the previous 24 hours (sent only once daily)
  • Poor survey response alerts when customers answer that they are not sure, unlikely, or very unlikely to recommend you.
Feel free to add multiple email addresses to receive these alerts.



Schedule Setup Appointment

Please select a date and time when you can be available for a half hour web demo. We recommend you have members of your team who will be involved in sending surveys present as well.



Program & Billing information:

Please select your software package, and your billing preference. You have two options in regards to billing: either by invoice or by credit card. If you select credit card, please have that available for our scheduled setup call. We will collect credit card information at that time.