How to collect and leverage customer feedback to preserve revenues, retain customers, and drive business performanceThe goal of HealthCheck™ and CustomerPulse™ is to offer marine service providers turnkey customer feedback solutions. This session will cover three marine service programs designed in cooperation with AMI, ABBRA, and USMSA. The programs capture and benchmark The presentation is given by Michael Casey from Survey Advantage who developed the programs in cooperation with AMI, ABBRA and USMSA. |
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