About Survey Advantage

We work with a variety of businesses, associations, franchises, and non-profits in various industries in designing and implementing industry-specific customer feedback processes, and reporting. We have earned the endorsement of a number of national organizations and regularly present our findings and advances to industry trade associations.

The Survey Advantage Team

Our team of technology and business professionals has 50+ years of front-line business experience, ranging from the Fortune 500 to start-up ventures. Our expertise lies in survey methodology, customer metrics, customer service, sales, e-marketing, market research, and training. Our passion is to constantly improve ourselves and provide ever-increasing value to our customers.

Our Mission

To delight our customers by improving their business performance through the delivery of cost-effective, comprehensive market intelligence processes.

Our Vision

We see Survey Advantage research processes & methodologies integrated into the infrastructure of every company that has ongoing, high-value customer relationships.

The Survey Advantage Promise

Integrity — to earn your trust

We promise to earn your trust and that of your customers, strictly maintain confidentiality, and expertly manage your communications with your customers.

Expertise — to remain the authority

We promise to remain on the cutting edge in the areas of gathering meaningful business data, reporting, and e-communications.

Respect — to value you and your customers

We promise to treat you and your customers with the respect and professionalism you deserve.