Spend time getting to know the residents you have, not looking for new ones.
For every vacant apartment, property owners spend $4000 to prepare and market it for a new resident. Higher resident retention means more revenue. That’s where Survey Advantage can help. At Survey Advantage, we drive occupancy by collecting feedback on all aspects of your property – from maintenance to amenities – in a safe, anonymous way. With our proven method, we design surveys customized to your property, follow up to drive participation rates and provide detailed reporting that identifies problems, areas for improvement and the priority of investments.
The result? Increased retention, referrals and profits.
We manage the entire feedback process, from question development to reporting, for small operations to multi-property entities.
It’s not always easy for residents to raise their concerns in person or via phone. With our surveys, you can get the honest feedback you need to drive resident satisfaction – and lease renewals.
People move for many reasons; your property’s performance shouldn’t be one of them. Try a free demo today
Property Management Case Studies
MPM Properties Innovates Resident Retention Process
Learn how one property management organization achieves over 90% occupancy in the hardest hit rental market.
Bayport Condos & Marina Surveys residents
Timely member input is critical in helping us set our goals and ensuring that when our members walk on their boats and turn their keys, everything is exactly as they expected or even better.
Dollar Thrifty Automotive Group Inc. Responds Quickly to resident parking issues
We have raised revenues 24% year over year, and our complaint ratio dropped by 9% in just a few months.