Advantage Reporting
Customer Satisfaction Performance
Who the Report is for:
Business owners looking to get an overall health check of their company. After surveying your customer database (both active and inactive), we provide a report displaying actual data of what your customers are saying about you. Stop guessing, get the real answers.
What the Report Includes:
- Percent indicators of your customer’s level of satisfaction in the areas surveyed. Know the percentage of customers walking out the door who say they were satisfied.
- Ability to slice and view only active or inactive customers, as well as just your top accounts. By surveying everyone, we collect as much data as possible, and then slice it based on who gave it.
- Extensive customer comments, providing areas for improvement, testimonials, employee recognition, marketing intelligence, and potential areas for expansion.
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