MarketPulse™

Survey Advantage manages the entire process, and does all the design and project management work at our corporate office in Rhode Island. We may be the smallest state, but take pride in our work from start to finish.

White Glove Service

Survey Advantage works closely with you to ensure question design, survey delivery methods, and report formats exceed your expectations. We utilize our state of the art survey technology to address your most complex data collection and reporting requirements.

Skilled Study Design and Questionnaire Writing

The first step in the design of a customer survey is to define your goals of the study. We listen to your needs and probe to ensure questions collect the right data, survey delivery methods meet you and your customer’s needs, and collected data is effectively converted to useful reports.

Exceptional Results

Once the data is collected, we can provide the raw data, summary reports, or customized reports, as needed. Survey Advantage is the expert in the design and administration of customer research surveys. We can effectively survey customers, with advanced data analysis helping clients assess their business through the eyes of their customers identifying strengths, weaknesses, opportunities and threats to the business. Survey Advantage has designed industry specific solutions in partnership with software providers, associations, franchises, and media partners.

Methodologies

Survey Advantage offers several on-line data collection methodologies including web survey hosting, e-mails with survey links, and integration with other online technologies. We provide experienced, unbiased advice on the most effective survey methodology for a project.

Quickly and effectively code e-survey based on customer supplied questions. Create online reporting for easy and effective data retrieval and analysis, Manage complete data collection logistics to drive response rates.
Survey goal setting and planning to clarify scope of project, design questions to meet goals, and prioritize data collection requirements.
Interpret data and summarize findings. Highlight key findings. Compare scores with similar business models. Review results with management team. Benchmark with industry results if available.
Advanced survey design, data collection requirements, reporting, results analysis, onsite presentation and support.