Survey Advantage Homepage


	CustomerPulse™ CustomerPulse is a customer retention, revenue preservation, and lead generation program all in one. We set up a continuous feedback process to retain recurring revenues, maintain your reputation, drive referrals, and expand sales of other products and services. Starting at $49/month per location. Read more... "We can call unhappy customers within minutes; which builds loyalty and differentiates us from our competitors." - Keith Adams Sales & Marketing Manager Dollar Thrifty Automotive


	MarketPulse™ MarketPulse™ is a customer or objective opinion research study. Studies quantify your strengths in the market, areas needing improvement, growth areas to expand into, and competitive threats to your operation. Other uses include quantifying new product or service development requirements, competitiveness, customer awareness of different products and services offered. Starting at $749. Read more... "The program helped us excel in wide format and short run digital color. We've already sold more wide format printing in the first 6 months this year than all of last year. MarketPulse quantified demand and identified sales leads within existing accounts." - Dennis Seybert MSU Print & Digital Communication


	Association Research Survey Advantage helps associations and marketing operations execute membership and industry benchmark studies. Membership studies include analyzing strengths, weaknesses, opportunities, and threats of the association, pre and post-conference feedback surveys, and focused membership opinion studies. Benchmark studies include compensation, pricing, financial, operational, service, and industry specific benchmark studies. Starting at $499. Read more... "By implementing a new approach that leveraged both mail and e-mail, NAQP turned around our pricing study 20 to 30 days faster, reduced costs by 33%, and increased participation by 37%." - Steve Johnson President & CEO NAQP

08.30 || Peer Group Effectiveness: Why Not Share & Benchmark Customer Loyalty?

Thousands of business owners and executives participate in peer groups, typically comprised of six to eight people who meet every 6 months. The goal [...]
08.17 || Survey Advantage launches Mortgage Banking Benchmark Study

Survey Advantage is conducting a mortgage banking benchmark study to measure the quality of service delivered to borrowers and referral partners (loan [...]
08.11 || Quote follow-up may not be a good use for surveys

We are asked quite often to create a quote follow-up survey. We are asked to launch the survey to all open quotes that were sent out between x and [...]